Real Stories. Real Results.
Every success we’ve had started with listening, partnership, and the belief that transparency isn’t just good business — it’s who we are.
Logitics Under Pressure
Summary:
When a flagship Manhattan store faced a major emergency that other vendors called “impossible,” ABBY turned chaos into coordination. In six days, we emptied, treated, and reopened the store — proving that execution speed and ownership are what truly define partnership under pressure.
The Birth of NIGHTFIXX
Summary:
It started with a simple question: “How do you manage your after-hours calls so well?”
That question became NIGHTFIXX — ABBY’s 24/7 after-hours solution created hand-in-hand with a client who trusted us enough to build something new. What began with motel rooms, rice balls, and long nights in New Jersey became a national benchmark for reliability.
Redefining Preventative Design
Summary:
When one national retailer realized they were repainting the same store walls every few months, ABBY didn’t just take the job — we asked why. That question led to a new materials strategy that eliminated $1 million in annual maintenance costs and redefined the meaning of partnership between facilities and design.
Transparency as a Resilience Model
Summary:
In a crisis, most companies protect themselves. ABBY protected everyone — clients, vendors, and field partners — by keeping payments flowing and communication open when the industry froze. The result? Zero service interruption, 100% vendor loyalty, and a stronger reputation built on transparency that never wavered.
Four Time - Retail Vendor Excellence Award winner from a Global athletic company.
Five Time - Star Performer / Superstar Performer including the “Vendor of the Decade” from a leading Global sportswear company.
17 Time Connex/PRSM Supplier of the Year nominee.
In their own words.
“I have worked with ABBY Solutions Group since 2004 and I have nothing but the utmost respect for the team, the company, and the services they provide. I never hesitate to contact them regardless of how strange or unusual the request. Finding quality, reliable, and ethical vendors is every FM’s challenge. With ABBY it is not only about providing a quality service, but also about building a long term relationship. I am thankful we have ABBY in our corner.” - FM Global Sporting Goods Retailer
“ABBY has helped accomplish several of our major service delivery goals. They inspire everyone on our team to give their best, each day.” - FM National Off Price Department Store
“ABBY Team. Thank you for the transparency your Team provides on providing sub invoices. Previously, we did not see these from other vendor, so the time reviewing work orders by my Team has been cut down substantially. Thank you for making a difference both in service and cost savings. “ - Dir. of Facilities National Healthcare Provider
“ABBY has been an absolute time/money/life saver. The visibility and reporting it provides is unlike anything I’ve seen and has provided so much guidance in how we approach our business. It’s simply awesome.” - Facilities Manager - Specialty Action Sports Retailer
We have tried to set up a proactive, thorough pest control program for all of our stores across the country with several reputable companies, but we continuously had the same issues such as late responses to urgent requests, NO proactive pest control methods to reduce on demand requests and minimal communication with stores and the FM Team. Genesis has elevated our pest program and allowed us to better serve our stores and reestablish credibility with our leadership on our pest control program. - Facilities Manager - Global Sporting Goods Retailer
Ready for a Facilities Partner You Can Trust?
25+ years serving leading national brands
Privately owned, client-first focus
Transparent invoicing, no hidden markups
Vendors paid in 21 days on average
Award-winning service delivery
24/7 emergency response with NIGHTFIXX
ABBY technology powering automation, visibility, and cost savings