NIGHTFIXX®
A dedicated after-hours service from ABBY
Nights. Weekends. Holidays.

Your facilities keep running.
Your team gets to disconnect.

NIGHTFIXX manages your after-hours facilities operation—with dedicated people working in your system, following your procedures, and coordinating your vendors through resolution.

Your system. Work stays inside your CMMS.
Your vendors first. Your approved partners stay involved.
Our overnight team. Active management until morning.
Give your people their time back

The emergency phone shouldn’t follow your team everywhere.

A late-night leak. A door that won’t secure. An urgent electrical issue over a holiday weekend. The work needs attention—but repeatedly pulling your daytime team back into work takes a toll.

NIGHTFIXX gives after-hours facilities work its own dedicated operation, so your team can step away with a clear response process in place.

Your standards. Our execution.

Your after-hours facilities function. Fully managed.

01 / ASSESS

We work inside your operation.

Our team monitors your CMMS and handles incoming facilities calls during agreed coverage hours, using your priorities, procedures, and approval requirements.

02 / COORDINATE

We manage the response.

We engage your approved vendors and follow the work through completion. When a vendor cannot respond, qualified ABBY backup resources can be coordinated.

03 / DOCUMENT

You start the morning informed.

Actions, vendor updates, escalations, and outcomes are documented. Your daytime team can see what was resolved and what still needs attention.

Built around your operation

Keep the systems and relationships that work.

Your CMMS remains the record.

Activity stays visible in your existing maintenance management system, with documented status and follow-through.

Your vendors remain first.

We coordinate your approved service partners. ABBY’s national resources provide a backup option when needed.

Your rules guide decisions.

Priorities, spending approvals, and escalation contacts are defined with you before coverage begins.

Your mornings start with context.

Resolved issues and open items are documented so your team can take over without reconstructing the night.

A distinct service. Backed by ABBY.

Purpose-built for the hours others are off.

NIGHTFIXX has managed after-hours facilities operations since 2015. It brings a dedicated overnight team together with ABBY’s facilities experience, technology, and national vendor resources.

The NIGHTFIXX name stands for a specific service: active facilities management through nights, weekends, and holidays. ABBY provides the broader operational infrastructure behind it.

Before we begin

How NIGHTFIXX fits your team.

Do we have to replace our vendors?

No. NIGHTFIXX works with your approved vendors first. If a vendor cannot respond, qualified ABBY backup resources can be coordinated according to your program requirements.

Do we have to change our maintenance system?

NIGHTFIXX is designed to operate within your existing CMMS. During setup, we confirm system access, workflows, documentation requirements, and how your team wants work managed.

Will our facilities managers still receive calls?

We agree on escalation rules before launch. NIGHTFIXX manages routine coordination and follow-up; your designated contacts are involved when an issue requires their approval, direction, or escalation.

What happens to work that is still open in the morning?

Open items are documented with their current status, actions taken, and outstanding needs so your daytime team has the context needed to continue the work.

What does an after-hours review cover?

We review your locations, after-hours activity, coverage needs, CMMS, vendor network, and escalation requirements. Those details define the proposed service scope and pricing.

Let’s review your after-hours operation

Give the night its own team.

Tell us how you manage after-hours work today. We’ll explore where NIGHTFIXX can support your operation—and give your people room to disconnect.