Pass-through pricing, like most other advancements, started with a very simple question.
What if I only paid a management fee for jobs that were managed?
What if all the routine repairs were automatically discounted?
What if my facilities software knew the difference?
What if we call ABBY123?
January 1, 2019 we threw the switch and turned on “pass-through” pricing for all of our clients. How have we done so far? Pretty good. But there’s still a lot of runway left!
This graph represents the percentage of normal response service calls that received $0 fee /mark-up.